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Privacy policy

Who we are

With more than 140 years’ manufacturing experience, IKO is firmly established as the UK’s market leader in the design, manufacture and installation of roofing, waterproofing and insulation solutions, along with our fast-growing highways maintenance range.

This hard-earned reputation has been built on a foundation of high-quality products, exemplary customer service and an unwavering commitment to driving positive change and protecting what matters to our people and the planet.

With this comes a responsibility to continue investing in our product solutions, our manufacturing facilities and our extensive team of experts to deliver excellence at every level.

We know your privacy is important to you

We value your right to privacy and strive to protect your personal data in accordance with applicable data protection legislation and, more specifically, with the General Data Protection Regulation (GDPR) and its national implementing legislation.

In this Privacy Policy we set forth how we collect your personal data, how and for what purposes we may use your personal data and to whom your personal data may be disclosed by us. Furthermore, this Privacy Policy includes important information regarding your rights with respect to the processing of your personal data. Therefore, we encourage you to read this Privacy Policy very carefully.

From time to time, we may need to change this Privacy Policy. The most recent version of this Privacy Policy is available on our website ikogroup.co.uk We encourage you to regularly review this Privacy Policy. You may also ask us to send you a copy of the most recent version of this Privacy Policy.

Attention: By using our website and by sharing your personal data with us, you acknowledge that your personal data will be processed in the manner as described in this Privacy Policy.

Note: This does not constitute your ‘consent’ to the processing of your personal data. We do not process your personal data on the basis of your consent, unless specifically indicated.

Whose personal data do we collect?

In the context of our services, we may collect personal data relating to our customers or visitors of our website.

How do we collect personal data relating to you?

We may collect information about you in various ways:

  • Directly from you, for example, in a sales conversation.
  • Directly from you when you visit our website www.ikogroup.co.uk, which may include information you provide to us by means of contact forms on that website or subscription to our newsletter.
  • From third parties, for example, personal data relating to the data subject(s) are collected via cookies or third party cookies.
  • Otherwise, for example, when you visit our website www.ikogroup.co.uk by means of cookies.

With whom do we share your personal data?

In the context of the purposes as listed above, we may share your personal data with third parties, such as service providers we use (e.g. IT service providers or marketing agencies). Your personal data can also be disclosed to our affiliated companies.

We will ensure that, where relevant, contractual safeguards are implemented to ensure the protection of your personal data when disclosing your personal data to a third party. For example, we will enter into data processing agreements with relevant parties (providing for restrictions on the use of your personal data and obligations with respect to the protection and security of your personal data).

Your personal data and/or person profiles shall not be rented, nor sold to third parties without your prior explicit consent.

How long do we store your personal data?  

Your personal data will not be stored for longer than is necessary in relation to the purposes for which we process them. Only where we are legally obliged to, or where this is necessary for defending our interests in the context of judicial proceedings (e.g. in case of a dispute), we will store the personal data for longer periods.

How do we protect your personal data?

We will implement the necessary administrative, technical and organisational measures for ensuring a level of security appropriate to the specific risks that we have identified. We protect your personal data against destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed.

More specifically, we have taken the following measures: SSL for data transport.

Furthermore, we seek to ensure that we keep your personal data accurate and up to date. In view thereof, we kindly request you to inform us of any changes to your personal data (such as a change in your contact details).

What are your rights and how you can exercise them?

You have the right to:

  • Information about and access to your personal data.
  • Rectify your personal data.
  • Erasure of your personal data (‘right to be forgotten’).
  • Restriction of processing of your personal data.
  • Object to the processing of your personal data.
  • Receive your personal data in a structured, commonly used and machine readable format and to (have) transmit(ted) your personal data to another organisation.

Finally, you have the right to lodge a complaint with a local Data Protection Authority relating to the processing of your personal data by us.

Use of cookies and social media plug-ins

We use certain cookies and social media plug-ins on our website / web application. Some of them are essential to make our website / web application work, others serve to provide you a better, faster and safer user experience.

Cookies are small pieces of data that are stored on your computer or mobile device via your browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How can you manage / delete these cookies?

All major internet browsers offer the option to manage the cookies that were installed on your computer or mobile device.

In case you do not wish that this website / web application places cookies on your computer / mobile device, you may limit or delete these easily by adjusting you mobile or browser settings.

In addition, you can set your mobile or browser settings in such a way that you get a notification every time you receive a cookie on your computer or mobile device, so that you can decide whether you wish to accept this cookie or not.

Please note that when you disable certain cookies of which we are making use, the possibility exists that certain parts of our website / web application will no longer function properly and you will no longer enjoy an optimal user experience.

Contact IKO

If you have any questions, comments or complaints in relation to this Privacy Policy or the processing of your personal data by us, please feel free to contact us by regular mail at the attention of IKO PLC UK Marketing Department at Appley Lane North, Appley Bridge, Wigan, WN6 9AB. You can also email marketing.uk@iko.com